Nordic chains dominate Top 10-best hotels list


One of Oslo’s newest hotels “stole” the title of No. 1 best-reviewed property, according to a recent analysis of 31,506 consumer reviews by ReviewPro.

The luxury boutique hotel called The Thief, which opened early this year, garnered the best reviews of Oslo’s 61 three-star-and-higher hotels, the analysis shows. ReviewPro’s aggregated guest reviews from top review sites and OTAs for the 12-month period ending in September, and then created a Global Review Index reputation score for each.

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The Thief earned a GRI score of 91.7% for the period in question, vs. the citywide average score of 80.2%.

The Thief is a 118-room boutique hotel in Tjuvholmen, an upscale residential and office district called home by top law firms and investment banking houses. Operated without a brand by large hotel franchisor Nordic Choice, The Thief’s guest rooms come equipped with high-end amenities such as a Nespresso coffee machine, designer robes, plush bedding, a Geneva Sound music system and Norwegian woolen slippers.

See ReviewPro’s full report for more details, but here are a few highlights:

  • The second-best-reviewed hotel as measured by the overall GRI (92.6%) is the Lysebu hotel, an arts-filled hotel that’s a 30-minute metro ride away from central Oslo. Some rooms feature panoramic views of Sørkedalen Valley and Norefjell Mountain.
  • Two Oslo hotels tied for first place when it came to having the best reputation for having a prime location: Thon Hotel Bristol Oslo and Hotel Continental.
  • Most raved-about hotel concepts: Consumers raved about “modernity” and “value,” according to ReviewPro’s sentiment analysis of review writer’s feelings.
  • Most disliked hotel concepts: Guests ranted about concepts such as “parking, “shower” and “bathroom” most often. The report contains a longer list of concepts that earned the most rants and raves.

The report comes at a time when hotel supply in Oslo has been growing over the last few years – particularly at the airport, 30 miles outside the city – thanks to its bustling energy reliant economy, said Erik Myklebust, partner at Hotelia[2] an Oslo-based hotel consulting company that specializes in the Nordic hospitality market.

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